Terms and Conditions

Terms & Conditions

Payment is by credit card through paypal or zippay or direct deposit into our account in advance of delivery, unless otherwise approved . All payments are net unless expressly arranged with the approval, in writing, by Stylefurn Australia Pty Ltd. Official quotes are valid for 30 days from quote date.

Purchase Orders

Purchase orders placed by any person, or firm or company through its employees, whether in writing or verbally, are deemed to accept these terms and conditions.

Custom Orders

Orders accepted by Stylefurn Australia Pty Ltd for products specially manufactured to Customer specifications require a deposit of 50% of the value of the goods and cannot be cancelled. The balance of outstanding amount is payable prior to goods leaving supplier/s.

Cancellation of Orders

Where Stylefurn Australia Pty Ltd agrees at the Customers request to cancel an order prior to delivering the goods to the Customer, Stylefurn Australia Pty Ltd reserves the right to charge for all costs incurred prior to the cancellation and to charge a cancellation fee of up to 30% of the price of the goods to cover overheads associated with the order. The Customers request must be in writing and prior to the delivery of the goods. Custom orders cannot be cancelled, once the goods have been produced the customer will be liable for the full price of the goods. If goods are received and do not meet the exact specifications, Stylefurn Australia Pty Ltd has the right to exchange goods only. Cancellation of any order will incur a 30% cancellation fee once payment has been received. Full amount is applicable if cancellation occurs after production has finished. It is the purchasers responsibility to pay the freight cost incurred for return of all goods

Specifications

Stylefurn Australia Pty Ltd reserves the right to commercially match colours and/or substitute without notice. Stylefurn Australia Pty Ltd reserve the right to alter the specifications for future orders and can not guarantee to match any previous orders.

Refunds

Deposits and payments in full will not be refunded by Stylefurn Australia Pty Ltd and reserves the right to correct any goods delivered that do not meet specifications and requirements

Assembly

Extra labor will be charged for at the discretion of Stylefurn Australia Pty Ltd. Unless otherwise stated pricing does not include assembly of goods. There may be surcharges for credit card transactions as applicable . If customers delay receipt of goods or orders there may be storage charges incurred and customers will be liable for any additional storage charges and additional freight charges where applicable charged by any third party.

Customer Disclaimer

The customer hereby disclaims the right to cancel the contract or sue for damages or to claim restitution arising out of any misrepresentations made to him by any servant or agent of the seller and the customer acknowledges that the purchase is made solely by his own judgement and ruling and the seller shall not be bound or responsible for any term, condition or warranty other than the warranty given by the manufacturer and is personal to the customer and is not transferable to any subsequent customer.

Defect/returns / change of mind. The customer shall inspect the goods on delivery and shall within 7 days of delivery notify the seller of any alleged defect, shortage in quantity , damage or failure to comply with the description or quote . The seller shall afford the seller an opportunity to inspect the goods within a reasonable time following delivery Jurisdiction is deemed to be made in the State of Western Australia and all disputes here-under shall be determined by the appropriate courts of Western Australia.

Delivery Lead Time

Delivery lead time quoted is calculated in working days excluding Public Holidays. Delivery lead times stated are from receipt of deposit with accepted order and are also subject to third party supplier lead times and deliveries. Further to above any delays in transportation cannot be held responsible by Stylefurn Australia Pty Ltd.

Warranty

Unless otherwise specified, the following warranty applies to all Stylefurn Australia Pty Ltd products: One (1) year for all seating products. Should the goods prove to be defective within this period, and provided that the damage is not due to the use or misuse of the goods or from fair wear and tear, Stylefurn Australia Pty Ltd will at its discretion, replace or repair defective goods at our expense. The Stylefurn Australia Pty Ltd warranty will only apply to goods being used for their designed purpose, any alteration to this or modification to the product outside of the original purpose will void all warranties. Any of the products warranted that are misused will void all warranties.

Warranty Claims

Warranty claims must quote invoice number and date of purchase and are subject to approval by Stylefurn Australia. The Customer is responsible for risk to the goods whilst being returned and the cost of freight for said goods. Where goods are exposed to excessive environmental conditions goods need to be maintained on a regular basis using appropriate care, Stylefurn Australia cannot be held responsible for lack of maintenance or due care.

Warranty Exclusions

The warranty does not cover.

  • Any failure caused by unreasonable use
  • Failure to provide proper care and maintenance
  • Normal fading due to light/ sunlight
  • Incorrect or improper use of cleaning agents or care products or other unknown agents.

Property

Property of the goods shall remain with Stylefurn Australia until full payment is received. If payment is not received, or at its discretion Stylefurn Australia may re-take possession of the goods still in the control of the Customer.

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